1. Scope and who we are
This policy explains how candyaiuk.co.uk (“we”, “us” or “this website”) handles information when you browse our pages or follow a link to a third-party service. It applies only to this website and not to Candy AI, payment processors, social networks or other websites that we link to.
Our site provides independent guides and referral links about AI companion products. Some outbound links are affiliate links, which means we may receive a commission if you register or purchase after following one of them.
2. Information we may collect
Technical and usage data
When you visit, our hosting or security providers may automatically process limited technical information such as IP address, browser type, device type, operating system, referring page, requested URLs, approximate location derived from IP address, and timestamps. Server logs are commonly used to deliver the site, detect abuse and diagnose errors.
Cookie and analytics data
If analytics or measurement tools are enabled, they may record pages viewed, general interaction events, campaign parameters and referral information. We aim to use aggregated information rather than directly identifying visitors where practical.
Information you choose to provide
If you contact us, we may receive the contact details and message content you provide. This website does not ask you to submit AI companion conversations, identity documents, payment card information or account passwords.
3. Why information is used
Depending on the context and applicable law, technical or contact information may be processed to:
- deliver pages and maintain site reliability;
- prevent malicious traffic, fraud and security incidents;
- understand which pages are useful and improve navigation or content;
- measure the performance of referral links and campaigns;
- respond to enquiries and legal requests; and
- comply with applicable obligations and enforce our terms.
Where UK data protection law applies, the usual legal bases are legitimate interests in operating and protecting the website, consent for non-essential cookies where required, performance of a request you make, and compliance with legal obligations.
5. Affiliate links and third parties
When you select a button that opens Candy AI or another external site, you leave candyaiuk.co.uk. The destination may receive referral parameters and standard request information. It may then set its own cookies or collect account, chat, billing and device information under its own terms.
We may use infrastructure providers for hosting, content delivery, security or measurement. These providers process information for defined operational purposes and are responsible for their own compliance. We do not control third-party privacy practices and encourage you to read the policy shown on the destination service before creating an account or making a payment.
6. Retention and international processing
Technical logs are retained only for as long as reasonably needed for security, troubleshooting, measurement and legal requirements. Contact correspondence may be kept while an enquiry is active and for a reasonable record-keeping period afterwards.
Service providers may process data outside the United Kingdom. Where required, appropriate contractual or legal safeguards should be used for international transfers. Retention periods and transfer arrangements for Candy AI itself are described by its service provider, not by this policy.
7. Your privacy rights
Depending on your location and the relevant law, you may have rights to request access, correction, deletion, restriction or portability of personal data, and to object to certain processing. Where processing depends on consent, you may withdraw that consent without affecting earlier lawful processing.
We may need enough information to verify and locate a request. If your request concerns a Candy AI account, chat, subscription or payment, direct it to the service provider because we do not control that account data. UK residents may also complain to the Information Commissioner’s Office if they believe their data protection rights have been infringed.
8. Security, children and sensitive information
We use reasonable organisational and technical measures appropriate to a small informational website. No internet transmission or storage method is guaranteed to be completely secure.
This website is intended for adults aged 18 or over and is not directed to children. Do not submit sensitive information through this site. When using any AI service, avoid disclosing passwords, financial details, identity documents, medical information, precise location data or private information about another person.
9. Changes to this policy
We may update this policy when the site, providers or legal requirements change. The “Last updated” date indicates the latest published version. Material changes will be reflected on this page.
10. Contact
For a privacy request concerning candyaiuk.co.uk, email privacy@candyaiuk.co.uk. For account, chat, subscription, billing or deletion requests concerning Candy AI, contact the service provider through its official support or privacy channels.